Jobs
Debt Collector – Job Description
Required to undertake telephone based debt collection on behalf of a varied range of clients.
The successful candidate will have:
A confident, positive firm telephone manner
Good communication listening skills
A mature responsible attitude
Good IT skills with knowledge of MS Word Excel
Previous experience in a collections environment knowledge of software tools like CreditSafe
TraceSmart would be an advantage but not essential as full training will be given.
Duties include:
Following a diary based collection process including tracing
debtors, sending letters and making regular contact via telephone, handling inbound calls from
debtors clients, negotiating settlement payment plans with debtors, instructing agents for site
visits, initiating legal action where necessary, processing payments.
Some admin tasks including importing loading new debt portfolios into our systems, running client reports answering client queries.
The job offer is for a full time position following a probationary period of 3 months.
Salary £20,000 plus performance related bonus
Normally a 39 hour week, Monday to Friday, 9 to 5. Flexibility around these times may be required.
To apply for the position or for more information please contact Tim Ryan on 01707 851686 ext 116
or
email tim.ryan@advancedcollection.co.uk
