Tracing
Locating those "Gone Aways" can sometimes feel like an impossible task
By utilising the most up to date database information, established tracing techniques and persistence ACS acheive a high sucess rate.
If during the collection precess we are unable to make positive contact with the subject our collectors will automatically make enquiries to establish a forwarding address. These initial enquiries are free of charge. However, if this proves unsuccessful the account can be passed to our dedicated tracing department for further extensive investigations to be made.
In today’s market place, tracing forms an integral part of any debt recovery process. All ACS staff are not only trained in the use of the latest tracing tools but also to employ a intuitive and exhaustive trace procedure.
All chargable tracing work is also undertaken on a “no trace, no fee” basis