The successful candidate will have:
- A confident, positive and firm telephone manner.
- Good communication and listening skills.
- A mature responsible attitude.
- Good IT skills with knowledge of MS Word and Excel.
Previous experience in a collections environment would be an advantage but not essential as full training will be given.
Duties include following a diary based collection process including contacting debtors by telephone, sending letters, handling inbound calls from debtors and clients, negotiating payment plans with debtors, instructing agents for site visits and initiating legal action where necessary and processing payments.
The job offer is for a full time position following a probationary period of 3 months.
Salary is 18-20K (depending on experience) plus performance related bonuses.
Working hours are normally a 35 hour week, Monday to Friday, 9am to 5pm however flexibility around these times may be required.
To apply for the position or for more information please email your CV to firstname.lastname@example.org